DigitalQ Features


DigitalQ Queuing - Allows people to queue for scheduled time slots in shops, shopping centres, restaurants, churches, government centres, and any other place in which people converge. The rationale is to avoid congestion by distributing access to the space in terms of its capacity at any given time. 


DigitalQ Bookings - People book available services on the app, eliminating the need to make numerous phone calls to different providers. With the app they can choose the scheduled time and indicate the number or duration they are booking for. A provisional booking reference is issued, followed by a record of confirmation from the provider. 


DigitalQ Access  - Allows contactless access control to areas that require positive identification for access. Either a person inside the building or area gives access through the app which will then generate a dynamic access card that a visitor can show to access control personnel. Geolocation can also be activated to indicate people in the building/area at any given time. 


DigitalQ Fdbck - Upon queuing, booking and accessing the place people have varying experiences of the service received and feedback of such experiences is invaluable for continuous improvement. The app has a feature that lets people give feedback (compliments, complaints or suggestions) in real time and in less than one minute. 


DigitalQ Reports - The app generates automated statistical reports on people who queued, booked, accessed and gave feedback. These can be scheduled weekly, monthly or as per requirement. 

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